Privacy policy

1. Information We Collect

When you visit Ahoabo, place an order, contact us, or use our website services, we may collect certain information, including:

Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment confirmation information
Shipping and tracking information
Customer service communications
Device information, browser information, IP address, and website usage data

2. How We Use Your Information

We collect and use customer information for the following purposes:

To process orders
To arrange shipping and delivery
To send order confirmations and shipping updates
To provide customer support
To process returns and refunds
To prevent fraud and protect transaction security
To improve our website, products, and services
To comply with legal, tax, and regulatory requirements

3. Payment Information

Payment information is securely processed by Shopify and supported third-party payment providers.

Ahoabo does not store your full credit card number or complete payment card details.

4. Information Sharing

To operate our store and fulfill customer orders, we may share necessary information with service providers, including:

Shopify
Payment processors
Shipping carriers
Email service providers
Fraud prevention and security service providers
Website analytics and technical service providers
Legal or regulatory authorities when required by law

We do not sell customer personal information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember shopping cart information, analyze site usage, improve user experience, and support marketing features.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

6. Data Retention

We retain customer information for as long as reasonably necessary to process orders, provide customer service, comply with legal and tax obligations, maintain business records, and protect our legitimate business interests.

7. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, deletion of, or restriction of the use of your personal information.

To submit a privacy-related request, please contact us at:

gambutboen340@gmail.com